1. What are the precautions when using the swing chair?

Check Safety: Before using a swing chair, make sure it is structurally sound and has no visible damage. Check that the hanging chain or rope is strong and that the seat is not broken or loose.

Find a suitable location: Choose a safe location to install the swing chair. Make sure the suspension points are secure and able to bear the weight of the user.

Maintain your balance: When using a swing chair, maintain your balance. When sitting down, try to distribute your weight evenly and avoid leaning to one side or twisting your body to avoid instability and the risk of falling.

Do not stand: Standing on a swing chair or attempting to change your sitting position can cause loss of balance and fall hazard.

Moderate use: When using the swing chair, avoid excessive swinging or excessive movements.

Child Supervision: If children use the swing chair, they should do so under adult supervision, and adults should pay special attention to their safety.

Periodic inspections: Periodically inspect the swing chair’s suspension chains, ropes, seats, and other components for wear or damage.

2. What are the steps to clean a swing chair?

Remove dust and debris: First, use a soft brush or vacuum cleaner to remove dust and debris from the swing chair. Take care to clean all parts of the seat and hanging chain or rope.

Prepare cleaning solution: Prepare an appropriate cleaning solution according to the recommendations for the material of the chair.

Clean the Seat and Frame: Use a damp cloth or sponge with the cleaning solution and gently wipe the seat and frame of the swing chair.

Cleaning the hanging chain or rope: If the hanging chain or rope gets dirty, you can wipe them with a damp cloth and a cleaning solution.

Rinse and Dry: Rinse with clean water to remove detergent residue and dry seat, frame and hanging chain or rope with a clean cloth or paper towel.

3. What is the method of applying a return?

Contact our customer service staff  William Cook by email [email protected] to apply for a return.

4. How to cancel the order?

After the order payment is successful, the user can check the order status in the account order details.

You can cancel your order within 30 minutes of placing your order.

After 30 minutes, our orders will enter the packing process, once packed it is impossible to cancel the order, please understand our work, thank you.

5. How long is the delivery date?

The delivery date is 6-11 business days. This includes an order processing time of 1-3 business days and shipping time is 5-8 business days.